Accessibility Statement and Accessibility Arrangements
Home in Israel
General Commitment
Home in Israel is committed to providing an accessible, equal, respectful, and professional service to all users, including people with disabilities. We view accessibility as a fundamental component of ensuring equality, dignity, independence, and inclusion for all.
This accessibility statement outlines the accessibility arrangements implemented on our website and at our offices, the level of compliance with applicable standards, known limitations, and the methods for contacting us regarding accessibility matters.
What Is an Accessible Website?
An accessible website enables people with disabilities—including visual, hearing, motor, and cognitive impairments—to browse, understand, and interact with digital content efficiently, using assistive technologies or alternative input methods where required.
Website Accessibility Standard
This website has been developed and is maintained in accordance with Israeli Standard 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0 / 2.1, Level AA.
Accessibility improvements are implemented on an ongoing basis as part of routine maintenance, content updates, and future platform and website upgrades.
Accessibility Adjustments Implemented on the Website
The website includes various accessibility features, including but not limited to:
Support for keyboard navigation for core website functionality
Clear and consistent heading structure
Use of standard web structures intended to support assistive technologies
Visual accessibility options available via the website’s accessibility interface
Readable text and the ability to scale font sizes using standard browser or interface tools
Logical content order and visible focus indicators in most site areas
Compatibility and Tested Environments
The website has been tested for accessibility and compatibility in commonly used environments, including:
Browsers: Chrome, Safari
Operating Systems: Windows, macOS, iOS, Android
Formal testing with specific assistive technologies (such as screen readers) is carried out progressively as part of ongoing accessibility improvements. Compatibility with additional browsers, operating systems, or assistive technologies may vary.
Known Limitations
Despite ongoing efforts to improve accessibility, certain areas of the website may not yet be fully accessible due to technical, structural, or third-party limitations. These may include:
Third-party components, plugins, widgets, or integrations that are not fully compliant with accessibility standards
Legacy content, images, or dynamic elements created using visual page-builder tools
Specific pages or components where accessibility enhancements are currently in progress
Accessibility is implemented in accordance with legal requirements and to the extent reasonably possible, considering the nature of the service and the technological environment.
The company continues to review, prioritize, and improve accessibility issues as part of an ongoing remediation process.
Accessible Alternatives
If you encounter content or functionality that is not accessible, Home in Israel will make every reasonable effort to provide an accessible alternative. This may include assistance via telephone or email, or the provision of information in an alternative accessible format upon request.
Physical Accessibility Arrangements
Home in Israel provides services both digitally and through a public-facing reception office.
Main Office Address
Nitza Boulevard 12, Netanya
Accessibility Arrangements at the Main Office
Ground-level access to the office
Wheelchair-accessible entrance to the reception area
Disabled parking available on the street near the entrance
Please note:
Access to restroom facilities requires assistance, as there is a single step between the office area and the restroom facilities.
Property Accessibility Arrangements
Accessibility arrangements for properties advertised on the website vary depending on the specific property, building, or development.
Accessibility features such as elevators, accessible entrances, parking facilities, and restrooms may differ between properties.
Customers with disabilities are encouraged to contact us in advance to receive accurate and up-to-date accessibility information regarding a specific property and to request assistance as needed.
Call Center and Alternative Contact Methods
Our customer service is available through the following contact channels:
Telephone:
+972-9-886-6270
Email:
[email protected]
If you experience difficulty using the telephone, you may contact us by email or request an alternative method of communication, and we will make reasonable efforts to accommodate your needs.
Our staff are informed about accessibility requirements and are committed to providing accessible, respectful, and professional service.
Accessible Information and Documents
Information, documents, and publications can be provided in accessible formats upon request, subject to feasibility and applicable legal requirements. Please contact us to coordinate your accessibility needs.
Events, Viewings, and Property Tours
Accessibility arrangements for property viewings, tours, or events vary depending on the location. Accessibility information can be provided in advance upon request, and reasonable accommodations will be made where possible.
Accessibility Coordinator
For accessibility-related questions, requests, or reports, please contact our Accessibility Coordinator:
Name: Julian Shapiro – Accessibility Coordinator
Email: [email protected]
Telephone: +972-54-232-1800
When contacting us, please include:
A description of the accessibility issue
The URL of the page where the issue occurred
The browser and device used
Statement Availability
This accessibility statement is accessible from all pages of the website and is provided in all supported site languages.
Last Updated
This accessibility statement was last updated on:
14 December 2025
